hp 6968 printer error message 0x6100004a

Use a fresh, lightly dampened, lint-free cloth to wipe the electrical contact area inside the printer from bottom to the top until no new ink shows on the cloth.įigure : Cleaning the electrical contacts inside the printer Wipe the previously cleaned areas dry with a dry, lint-free cloth. Use a fresh, lightly dampened, lint-free cloth to wipe the plastic ramps on both sides, away from the nozzles. Use a fresh, lightly dampened, lint-free cloth to wipe any accumulated ink and debris from the edge between the nozzles and the contacts.įigure : Cleaning the edge of the printhead

Use as many fresh, lightly dampened, lint-free cloths as necessary.įigure : Cleaning the electrical contacts Use a fresh, lightly dampened, lint-free cloth to wipe the electrical contact area from the bottom to the top until no new ink shows on the cloth. Touch the electrical contact areas only with the cleaning materials. Plastic ramp on the side of the ink nozzlesĭo not touch the nozzles or the electrical contacts with your fingers. Review the three areas of the printhead that need to be cleaned.įigure : Example of the three areas to clean on the printhead Lift up to remove the printhead from the ink carriage. Lift the latch handle on the ink carriage until it stops.įigure : Lifting the ink carriage latch handle If any ink cartridges protrude, press down firmly until each ink cartridge snaps into place.Ĭheck the printer control panel display for the error message. Run your finger along the top of the ink cartridges to make sure none of them protrude. Make sure each colored dot on the ink cartridge label matches the colored dot on the carriage.įigure : Reinserting the ink cartridge into the correct slotįigure : Example of snapping the ink cartridge into place Use a fresh, lightly dampened, lint-free cloth to wipe any accumulated ink and debris on the copper-colored contact on the ink cartridge.įigure : Example of the copper-colored contact on the ink cartridgeĬarefully reinsert one of the ink cartridges into its slot, and then push the ink cartridge down and forward until it snaps into place.

If any of the ink cartridges have clogged vents, use a pin to clean the vents.

Examine the vent area located on top of the ink cartridge, next to the HP logo.

If an orange tab is attached to any ink cartridge, remove it. Doing so can result in damage to both the printer and the ink cartridges. Place the ink cartridges on a clean piece of paper with the ink opening pointing up.ĭo not leave the ink cartridges outside the printer longer than 30 minutes. To remove the ink cartridge, press the tab on the front of the ink cartridge to release it, and then remove it.įigure : Example of removing an ink cartridge from the printhead

Which operating system is installed on the computer?Ĭlean the ink cartridge vents and contactsĭo not use tap water because it might contain contaminants that can damage the printhead.

Kudos to you on that score.:)įor better clarity and to assist you better I would require more information regarding this: Superb analysis and brilliant diagnosis of the issue before posting. For taking an interest in the HP Support Forums After reading your post I see that you are getting 0圆100004a error message.

Hp 6968 printer error message 0x6100004a